Frequently Asked Questions

How does Neem Insect Repellent work?
Midges and mosquitoes find their victims by odours given off in sweat. The scent of Neem Oil prevents the midges from biting. Neem Insect Repellent was developed from careful research, at the University of Edinburgh and the Scottish Agricultural College, on one of the most feared biting insects, the Highland Midge.

How do I use Neem Insect Repellent?
Apply to exposed areas of the skin every 3 hours or as required.

What’s in it?
Ethanol (alcohol), Eutanol (vegetable emollient), Aqua (water), cold pressed Neem oil (Azadirachita indica) and the essential oils Bergamot, Rosemary and Eucalyptus.

What are midges and mosquitoes?
Midges and mosquitoes suck blood from the skin, causing itching and swelling that can last several days. Midges are tiny, only 1.4mm long, and are active from June to October. They don’t spread diseases in the UK but can reach very high numbers in many places including the Scottish Highlands and the Lake District. Mosquitoes are much bigger than midges, between 5 and 10mm, and in many parts of the world spread diseases such as malaria.

Does Neem Insect Repellent work for mosquitoes?
The Neem tree originates from Southern India, where it has been used for centuries for its health promoting and protective properties. Neem oil is traditionally burnt to repel disease-carrying mosquitoes. Scientific research has now confirmed the effectiveness of this powerful natural repellent.

Are there any contraindications with this product?
Avoid contact with the eyes. Avoid when pregnant. Keep out of reach of children

When would I use the shampoo?
The shampoo can be used as a herbal alternative to your regular shampoo. Neem shampoo contains Neem leaf tincture, ideal to soothe a dry itchy scalp.

Are there any contraindications with this product?
Avoid contact with eyes. Keep out of reach of children.

How do I use Neem Cream?
Rub gently into dry areas of skin two or more times daily. It is advisable to avoid perfumed or coloured soaps.

What is in Neem Cream?
Neem Cream contains a blend of beeswax and natural oils to moisturise the skin, and soothing extracts of sun dried Neem leaves. It is scented with the natural essential oils of rosemary, bergamot and eucalyptus.

Are there any contraindications with this product?
Keep out of reach of children. Not suitable for those with nut allergies.

What can I use Neem Oil for?
Neem Oil is specially formulated for the care of skin and nails and can be used for a variety of minor skin blemishes.

How do I apply Neem Oil?
Gently rub into the required area several times a day.

What else is in Neem Oil?
There is a blend of bergamot and rosemary and sweet almond oil.

Can cook with Neem Oil?
No. Neem Oil should not be taken internally.

Are there any contraindications with this product?
Avoid contact with eyes. Keep out of reach of children. Avoid when pregnant. Do not use internally.

*Please note: this product has been discontinued

What are nits?
Nits are empty eggshells that are left after the lice have hatched. They can only be removed by fine tooth combing as they are glued to the hair shaft and will remain there – even after treatment.

How do you ‘catch’ head lice?
Head lice can only be passed on from one person to the next via direct, prolonged, head to head contact. They cannot swim, fly or jump and are not caught from objects like the backs of chairs.

How do I detect head lice?
Check your child's head regularly with a fine tooth comb (which can be purchased at your local pharmacy). The detection process involves combing damp or wet hair over a piece of white paper to look for live lice, keeping the comb close to the scalp at all times. Combing can be made easier by smothering hair with conditioner. Regular wet combing is a more useful method of prevention and detection than routine head inspections at schools.

How long does it take for Riddance to work?
The herbal head lice removal kit should be used every day for 4 days and repeated after 7 days. It is important to continue to use the detection comb for up to a week after treatment to ensure the product has been completely successful.

How will I know when Riddance has worked?
If you do not see any live lice then you can be sure that Riddance has worked. The nits and eggs will still be glued to the hair shaft, and can only be removed by fine tooth combing.

Are there any contraindications with this product?
Avoid contact with the eyes. Keep out of reach of children. Avoid when pregnant.

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